Eric Kurtz, President and CEO of Union State Bank (“USB”), headquartered in Arkansas City, Kansas, has announced that W. Troy Campbell has joined USB as Senior Vice President / Relationship Banker. In this position Campbell will use his in-depth knowledge of commercial banking to provide deposit and loan expertise to Union State Bank customers throughout Northern Oklahoma.
“Providing personalized banking service to customers is not possible unless you have the ability to make decisions and do things immediately for your customer and Union State Bank has that mindset,” Campbell said.
Campbell has over 31-years in the Oklahoma banking industry. Over that span, Campbell has gained knowledge in a variety of roles including teller, consumer and commercial lender, mortgage lender, banking center manager, lending compliance officer and market president.
“I have always preferred working with a smaller community bank that is also on the edge of banking technology and wanting to provide top notch customer service with honesty and integrity,” Campbell said.
Campbell was raised in Guymon, Oklahoma, and spent several years working in the Tulsa area. He currently resides in Ponca City with his wife of 21 years, Ashley, who teaches Special Education at Ponca City High School. They have two sons, Trent, who is 20 and attending school in Irving, TX, and Jackson, who is 17 and a Senior in high school.
Campbell's commitment to his community is notable. Since his arrival to Ponca City in 2007, Campbell has served on the Board of Directors for numerous non-profit organizations in the area. Campbell has placed a large emphasis on the Marland Children's Home, where he has served as Treasurer for multiple years.
“I am currently on my second round as the Treasurer for Marland’s Place. This is a foster care placement agency in Kay County that serves the entire State of Oklahoma. The staff strives to ensure that not only are children placed in nurturing homes but also that parents are knowledgeable in all aspects of caring for foster children,” Campbell said.
Campbell is currently officing at USB’s Ark City Main branch, located at 127 S. Summit.
“My goal is to bring back to the Ponca City community that one-on-one customer service at the local level. I feel like there is a niche for banks that you can call and visit with someone locally that can help you with your issues or needs and not have to call a hundred miles away and be placed in a que waiting till the next person is available,” explained Campbell.
Founded in 1908, Union State Bank has banking locations serving communities of Arkansas City, Newton, Udall, Winfield and Wichita in Kansas and in Bartlesville and Edmond, Oklahoma. Union State Bank offers a full range of electronic, deposit and cash management services, as well as business and agriculture, commercial real estate, construction, mortgage, residential and consumer loans. To learn more, visit their website at www. MyUnionState.Bank.