Notice of Data Breach
American Bank Systems (“ABS”) provides electronic loan administration software to its bank partners, including Midland National Bank, now known as Union State Bank. In 2020, ABS was the victim of an incident that had the potential to affect the privacy of some Midland Bank customers' personal information. ABS would have sent written notification to you if your personal information was compromised during the data breach.
Here are some things you should know:
- Letters to potentially impacted customers were mailed by ABS on January 21st, 2021.
- Customers from multiple organizations were potentially impacted, not just Union State Bank.
- Of Union State Bank customers, the breach was limited to only Midland Bank / Midland National Bank customers.
- This data breach in no way was related to our merger with Midland National Bank or core conversion with Midland Bank.
- If a customer did not receive a letter from ABS their information is not believed to have been impacted by this data breach.
- The data breach may potentially impact former Midland Bank or Midland National Bank customers with accounts that have been closed for years, as well as customers currently with Union State Bank.
- Although ABS is unaware of any identity theft or fraud as a result of this incident, they did offer impacted customers access to 12 months of credit monitoring and identity theft protection services through TransUnion at no cost as an added precaution.
- In addition ABS has created a customer assistance line available from 8 a.m. to 8:00 p.m. (CST) toll free at 855-914-4705.
We take the protection of your information very seriously, and although ABS has no evidence of identity theft or fraud as a result of this incident, the information below provides details of the incident, ABS's response, and resources available to you to help protect your personal information from possible misuse, should you feel it is appropriate to do so.